Engineering CV
Engineering Leader · AI-Enabled Delivery · High-Performing Teams
Software engineering manager with 18+ years across software delivery, technical leadership, and team development, now focused on practical AI adoption and reliable execution.
Contact
- Dublin, Ireland
- Open to conversations
An interactive view of my engineering leadership journey, from hands-on software development to leading teams, improving delivery systems, and enabling practical AI adoption.
Experience
Software Engineering Manager at Cubic³
Led multiple engineering teams to improve delivery predictability, product quality, and strategic execution.
Highlights
- Collaborated across the organization to define its AI software development lifecycle (SDLC) strategy.
- Directed multi-team execution against a shared technical strategy to improve roadmap predictability and reduce delivery risk.
- Built coaching, mentoring, and performance practices that strengthened team capability and leadership continuity.
- Improved incident response and quality practices to lower operational risk and protect customer trust.
- Partnered with Architecture and Product to prioritize high-value roadmap outcomes and improve time-to-value.
- Led AI adoption initiatives that increased engineering throughput and reduced repetitive delivery work.
- Built AI-powered Slack and Jira integrations and workflows to reduce repetitive coordination work.
Software Engineering Team Lead at Cubic³
Delivered technical leadership that improved product reliability and execution speed.
Highlights
- Guided architecture and technical decisions to reduce rework and increase long-term maintainability.
- Raised engineering standards through mentoring and code-quality practices that reduced delivery risk.
- Ran planning and refinement processes that improved sprint predictability and team focus.
- Coordinated with cross-functional partners to unblock delivery and accelerate customer-facing outcomes.
- Introduced modern tooling and practices that improved developer efficiency and release confidence.
Software Engineering Manager / IT Delivery Manager at Unum Ireland
Owned engineering delivery outcomes to improve execution consistency and business alignment.
Highlights
- Led delivery governance and execution practices that increased confidence in delivery commitments.
- Partnered with product owners to prioritize initiatives with the strongest customer and business impact.
- Coached and developed engineers to improve capability, resilience, and succession readiness.
- Standardized engineering practices to reduce defect risk and improve maintainability.
Engineering Manager at The Gemini Solution
Led a distributed engineering organization to improve marketplace delivery quality and execution reliability.
Highlights
- Led distributed teams with clear delivery accountability, improving execution consistency across time zones.
- Aligned engineering with Product Management on outcomes that supported product growth and customer value.
- Partnered with Product, SMEs, and Design to prioritize work that improved delivery leverage.
- Sponsored engineering-led backlog investments that reduced technical drag and protected delivery velocity.
- Continuously improved delivery processes to raise quality and reduce avoidable operational overhead.
- Mentored engineers and leaders to strengthen team performance and reduce key-person dependency.
- Ran structured monthly performance conversations to improve clarity, engagement, and development outcomes.
- Built an inclusive team culture that improved collaboration and long-term team sustainability.
Technical Team Lead at Open Box Software
Combined solution architecture and team leadership to deliver automation outcomes with clear operational value.
Highlights
- Evaluated and selected RPA tooling to improve automation fit, reduce delivery risk, and support scale.
- Architected automation implementations that improved process consistency and reduced manual operational load.
- Led a team of 7 developers to deliver automation initiatives aligned to business priorities.
- Built and extended platform capabilities to accelerate delivery of reusable automation solutions.
- Established consistent one-on-ones and performance rhythms that improved engagement and accountability.
- Conducted performance reviews focused on growth and stronger long-term team output.
- Coached team members on career progression to improve retention and capability depth.
- Partnered with Operations to deliver PowerBI dashboards that improved visibility into operational performance.
- Improved solution documentation quality to reduce handover risk and improve support readiness.
- Drove requirements and process-improvement design to increase efficiency and delivery clarity.
Software Developer at EOH MC Solutions
Delivered backend and API solutions that modernized core business workflows.
Highlights
- Built backend and API capabilities that enabled more reliable and maintainable business systems.
- Worked in a disciplined Scrum delivery model to improve planning cadence and stakeholder transparency.
- Earned Scrum Product Owner certification to improve cross-functional delivery effectiveness.
- Delivered modernization work for a large manufacturer that improved operational system effectiveness.
- Replaced aging Delphi systems to reduce technology risk and improve long-term supportability.
Software Developer at Global Kinetic
Built client-facing software that supported business growth across multiple industries.
Highlights
- Delivered product features in Agile teams to improve customer value delivery speed.
- Built and maintained ASP.NET MVC solutions that supported stable, scalable business operations.
- Contributed to internal and client applications that improved workflows from financial systems to CMS.
- Supported development of TrustaTag, a patented healthcare barcode platform improving product verification workflows.
System Analyst at Santam
Improved document automation delivery for a large-scale insurance transformation program.
Highlights
- Delivered analysis and implementation support for enterprise document automation outcomes.
- Used Thunderhead NOW capabilities to improve template reliability and compliance readiness.
- Integrated template workflows with Guidewire Policy Centre to streamline policy document operations.
- Worked with senior stakeholders to define business rules and reduce downstream rework.
- Operated in Agile delivery cycles to maintain momentum and decision clarity.
Software Developer at Standard Bank CIB
Delivered account and reporting software supporting critical banking operations.
Highlights
- Built in-house and client-facing account management capabilities for business-critical workflows.
- Supported Commodities and Trade Settlements systems essential to operational continuity.
- Delivered trade-reporting software to support regulatory reporting obligations.
- Maintained and improved application suites to protect service reliability and user confidence.
- Provided out-of-hours support to reduce business disruption during high-impact incidents.
- Acted as technical contact for London and Hong Kong teams to improve global coordination.
Technical Service Manager at Nokia
Managed technical service operations to support Nokia Music adoption and service quality.
Highlights
- Managed local technical service operations for Nokia Music to support commercial rollout success.
- Enabled South African and Pan-Arab sales teams with technical support that improved go-to-market execution.
- Maintained service lifecycle quality to reduce customer-impacting issues and protect brand experience.
- Delivered platform updates, device testing, and QA to improve release confidence.
- Served as localized product and technical advisor to align market needs with product execution.
- Used CRM and web analytics inputs to inform customer lifecycle improvements.
- Led NPS widget rollout to strengthen customer feedback visibility.
- Led Pinless Activation rollout to improve customer onboarding experience.
Junior Developer at Jayess Software
Delivered web solutions that supported client operations and service reliability.
Highlights
- Built and maintained websites that improved client digital presence and service continuity.
- Developed 3-tier applications with C#, web services, and SQL to support core business workflows.
- Delivered on-site client development work to accelerate delivery cycles and issue resolution.
Thunderhead Developer at The Automobile Association
Delivered insurance document solutions balancing compliance, quality, and delivery speed.
Highlights
- Delivered analyst/developer support for insurance document operations with strong quality controls.
- Created and maintained legally approved templates to reduce compliance risk.
- Used Thunderhead tooling to improve document production reliability and maintainability.
- Owned design, development, testing, and documentation to improve handover and audit readiness.
- Implemented business-rule-driven documents to improve policy communication consistency.
Skills
AI-Enabled Engineering
AI Adoption
GitHub Copilot
Claude Code
OpenAI Codex
AI-Ready Repositories
Developer Productivity
Responsible AI Adoption
Leadership & Management
Team Leadership
Engineering Management
Mentoring
Performance Management
Stakeholder Management
Technical Strategy
Architecture & Design
Solution Architecture
System Design
SaaS
Software Development
C#
.NET
ASP.NET MVC
Entity Framework
Cloud & DevOps
Microsoft Azure
Azure DevOps
CI/CD
Infrastructure as Code
Terraform
Git
GitHub
Delivery & Product
Agile Delivery
Scrum
Product Management
Data
SQL
SQL Server
Power BI
Earlier Specialisms
Robotic Process Automation
Document Automation
Education & Professional Development
Education
National Diploma in Information Systems
CTI 2007–2008
Certification
DevOps Mastery Specialization
KodeKloud Mar 2025
Python
Terraform
Ansible
Kubernetes
Docker
Jenkins
Git
DevOps Foundations
Certified SAFe® 6 Scrum Master
SAFe by Scaled Agile, Inc. Oct 2023 Expired Oct 2024
Scaled Agile Framework
Scrum
Training
UiPath RPA Training
- UiPath Level 1 – Foundation Training
- UiPath Level 2 – Orchestrator
- UiPath Level 3 – Advanced